Privacy Policy
Effective Date: January 1, 2026 | Last Updated: January 1, 2026
At Volt Power Connects (accessible via voltpowerconnects.co.za), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our lead generation platform for solar, wind, and electric vehicle (EV) installations.
This policy complies with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection regulations. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We collect information that identifies, relates to, describes, or can be linked to you ("Personal Information"). This includes:
- Personal Identification Details: Full name, company name (if applicable), and identity or registration numbers where required for financing or quotes.
- Contact Information: Email address ([email protected]), telephone number (0810457094), and physical property/installation address.
- Energy and Technical Requirements: Data regarding your energy consumption, roof specifications, electrical setups, property type, and interest in solar panels, wind turbines, or EV charging stations.
- Automatically Collected Data: IP address, browser type, operating system, referral URLs, and pages visited through cookies and tracking technologies.
2. How We Use Your Information
As a lead generation platform, we use the information we collect for the following purposes:
- Matching and Connecting: Sharing your details with verified, professional solar, wind, and EV installers to provide you with tailored quotes, site assessments, and proposals.
- Platform Operations: Managing user accounts, generating invoices, processing leads, and maintaining business records.
- Communication: Responding to your inquiries, sending administrative updates, service notifications, and customer support messages.
- Marketing: Sending promotional updates, newsletters, or special offers regarding renewable energy solutions (you can opt-out at any time).
- Compliance and Security: Fulfilling legal obligations, resolving disputes, and protecting our platform against fraudulent activities.
3. Disclosure of Your Information
We may share your personal information with:
- Verified Installers & Partners: Accredited contractors and service providers who need your details to prepare and fulfill quotes for your renewable energy project.
- Service Providers: Third-party vendors who assist us with cloud hosting, database management, email delivery, and analytics.
- Legal Authorities: When required by South African law, court orders, or government regulations, or to protect our legal rights.
4. Data Security
We implement robust technical, administrative, and physical security measures to protect your personal information from unauthorized access, loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights Under POPIA
As a data subject under South African law, you have the right to:
- Request access to the personal information we hold about you.
- Request correction, updating, or deletion of inaccurate or obsolete data.
- Object to the processing of your personal information for direct marketing purposes.
- Withdraw consent to process your information at any time (subject to contractual or legal restrictions).
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic patterns, and remember your preferences. You can configure your browser settings to refuse cookies, though doing so may limit certain features of our platform.
7. Third-Party Links
Our website may contain links to external sites not operated by us. We assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be posted directly on this page with a revised "Last Updated" date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at: